Amazon will return $ 70 million to parents for buying children
'12.04.2017'
Source: The Verge
The Federal Trade Commission (FTC) has decided that the company Amazon is obliged to return money for purchases in mobile applications by children, without the knowledge of the parents, in the period from November 2011 to May 2016. Reports about it The Verge.
Company Amazon did not provide information to parents that in shareware applications may be internal purchases. And also the company has not established restrictions that would block random withdrawals. In November Amazon offered to refund the funds in the form of gift cards, but the court rejected this option and decided to return the money directly to a bank account or by check.
It is known that this is not the first time that the Federal Trade Commission takes the side of parents in this matter. In 2014, the corporation Google returned to parents about $ 19 millions for the fact that children made purchases through the application Google Play. After that the company Google made changes to the system of purchases, which made it possible to obtain the consent of users to pay for goods and services in mobile applications.
A shopping system that does not require additional confirmation from the credit card holder has been implemented Google in 2011 year. For 3, the Trade Commission received thousands of complaints from users whose children spent hundreds of dollars through the app.
Another company that compensated $ 2013 million for 32,5 parents was the Apple Lossless Audio CODEC (ALAC),. Company Apple Lossless Audio CODEC (ALAC), introduced new rules for processing financial transactions, in which parents will not only notify about the withdrawal of funds, but also give the opportunity to cancel the purchase, returning the funds and refusing to buy the content. The company also pledged to provide a full transcript of in-app purchases if they exceed $ 30 per month.
