California resident sues Ulta for selling used cosmetics
'12.02.2018'
Source: Chicago
California resident sues Ulta beauty, a cosmetic network with the main office in Chicago, which allegedly resells used makeup products as new, which buyers do not even realize.
According to Chicago Tribune, a lawsuit filed in Chicago federal court last month, reports on "widespread hidden practice Ulta on repackaging returned cosmetics items and mixing them on the shelves ”so that customers can purchase the product at the same prices as non-used products.
“Every customer who purchased cosmetics in Ulta since the beginning of this practice, it has been threatened with buying second-hand cosmetics in an unsanitary condition, and this risk reduces the value of all cosmetics sold Ulta».
The lawsuit was filed by a resident of Los Angeles, Kimberly Laura Smith-Brown, who bought dozens of cosmetics, including eyeliner, mascara and lip balm, in the store Ulta in the last six months.
“We are aware of the trial and intend to actively defend ourselves against charges,” the spokeswoman said by email on Friday. Ulta beauty Karen Twigg May. - Our policies, employee training and procedures are aimed at selling only high quality new products in our stores and on the Internet. Customer health and safety Ulta beauty are top priorities. "
Neither Smith-Brown nor her Chicago lawyers responded to requests for comment.
Founded in 1990, the company Ulta beauty Is the largest beauty retailer in the United States through 1 retail stores and a website. According to the latest annual report, the company had net income of approximately $ 058 million after selling $ 410 billion in 4,9.
The alleged resale practice of returned cosmetics was revealed on January 9, when the user Twitter @fatinamxoCalling herself a former employee of the company, spoke about her experience in reselling used products. Later, other users claiming to work in Ultaas confirmed, and refuted the words of a woman. Journalists also failed to talk to her.
