How to stay alive, using a taxi in America: Uber and Lyft instructions
Source: USA Today
A student from South Carolina, 21-year-old Samantha Josephson, confused the car and got Uber in the car to the attacker. Her body was found the next day.. Millions of Americans use taxis every day, without thinking about what might happen. We tell how to protect yourself from trouble in the interval between calling a taxi and arriving at your destination.
Companies like Uber and Lyft provide convenient services - fast transportation, cashless payments, good prices for the ride. But sometimes an unhappy coincidence of circumstances can lead to tragedy, writes USA Today. 24-year-old Nathaniel David Rowland is accused of murdering Samantha Josephson, who was last seen getting into his car. The girl called Uber and decided that the right car drove up to her. It was a fatal mistake. The Uber company expressed its condolences to the family of the deceased and noted that cases when people confuse cars are not rare.
In January of this year, a Lyft driver from Louisiana raped a passenger. In 2018, a man who posed as a Uber driver raped two women in Georgia. 2 April Seattle Resident sat in the wrong car and was raped, after which the driver took her home and hit the lens of surveillance cameras.
Of course, unscrupulous people are also found among those who work with taxi companies officially. But still, most often these things are done by those who only impersonate a taxi driver. In addition, people are dying in accidents. Uber and Lyft have released additional tips on how to increase their passenger safety.
Expect an indoor trip: Do not stand outside alone with a phone in your hand. Wait until the application shows that your driver has arrived at the scene.
Pay attention to the vehicle: find out the make and model of the expected car, and compare the license plate with the number specified in the application. Look at the photo and the name of the driver. Make sure that this person has come to you.
According to a Charleston (South Carolina) police department spokesman, South Carolina vehicles must have license plates at the back. Keep in mind that these plates are more difficult to see than front license plates.
Look for the beacon: in some areas, Uber uses a luminous sign it calls a “beacon”. The device glows in a shade of the color chosen by the passenger, so you will definitely understand that the right car has come for you.
However, the LED indicators on the dashboard labeled “Uber” or “Lyft” can be misleading. Easy to buy at Amazon for less than 20 dollars.
Be careful: You can call Uber taxi only through the app, so never get into a car with a driver who claims to work in Uber and offers you a ride.
Sit in the back seat: if you are driving alone, it ensures that in the case of a traffic jam on the right you can get out not only from the driver’s side, but also give you and your driver some personal space.
Buckle up: The US Centers for Disease Control (CDC) reports that wearing seat belts is the most effective way to save lives and reduce car accident-related injuries.
Tell a friend: While on the road, click Share Status in the app to share the name, photo of the driver and the location of the car to a friend or family member. They can track your trip without downloading the Uber app.
Do not say too much: It is not necessary to share contact information with the driver. If the passenger and the driver need to communicate with each other, the Uber app automatically anonymizes both phone numbers to protect the privacy of everyone.
Trust your instincts: listen to yourself. If you feel that you are in an emergency, call 911 immediately. You can do it right in the mobile application: in 2018, Uber added an alarm button to the application.
Be respectful: Please respect the driver and his car.
Leave a review: Your feedback helps to improve the service. There is a global support service, working around the clock and seven days a week, that checks feedback and takes appropriate action after reports of driver behavior that violates the principles of the company.
Before getting into the car: ask the driver who he or she is going to carry. Since the application provides the driver with your name, he must answer.
Call Lyft: The company has a critical response team that is always available if an incident has occurred that you think threatens your personal safety. Call the authorities first and then report the problem to Lyft.
Leave weapons at home: Lyft does not allow drivers or passengers to transport weapons, even in places where possession and carrying of weapons is permitted. It will be safer for everyone.
Rate driver: passengers and drivers evaluate each other after each trip. If you value someone on 3 stars or below, you will never be offered to ride with them again.
Control your personal items: according to the Lyft service conditions, the company is not responsible for personal belongings left in the car by drivers or passengers, and no compensation is offered for these items.
Remember the safety of all: This means that you should not ask your driver to make an illegal turn at this intersection. Do not forget to take a child seat with you if you need it.